Help from a human

How can we
help?

Questions, bug reports, and thoughtful feedback are all welcome. Email us directly and we’ll get back to you as soon as we can.

Email supportsupport@knotintime.com

Start here

A little context
goes a long way.

01

Something isn’t working

Tell us what you expected, what happened instead, and the steps that reproduce the issue.

02

Questions about your data

Knot keeps your journal, trackers, health information, and AI processing on your device. We cannot view or recover that content.

03

Ideas and feedback

Have a feature request or a gentler way the app could work? We would be glad to hear it.

Keep sensitive details private.

Please don’t email passwords, recovery passwords, journal entries, health information, or other sensitive personal content. A description of the problem is enough.